At Union Trust Mortgage Services, we understand that finding the right financing can be a complicated process. That's why we've established our Premier Service Standards.

When you work with a mortgage professional at Union Trust, you receive a clear road map of what it takes to make an informed financing decision. As a part of our Premier Service, we pledge to:

• Listen carefully to your needs and goals and keep you informed throughout the process.
• Explain the details of the financing options that best meet your needs.
• Strengthen your purchasing power through our pre-approval program.
• Issue a credit decision within 48 hours of receipt of a completed loan application package.
• Return all calls within 24 hours.
• Identify costs and fees associated with your mortgage by issuing a Good Faith Estimate and communicate to the best of our ability any other third party charges in advance.
• Close your loan on time to meet your contract obligations.

At Union Trust Mortgage Services, we measure our success by how satisfied our clients are with our services. After your loan has closed, we invite you to evaluate our services via a post-transaction survey from an independent company, Quality Service Certification, Inc. Our goal is to differentiate our company from other lenders by consistently delivering the quality of service you deserve.

Click to visit web site.